Privacy Policy

This Privacy Policy explains how Vocallab AI (“we”, “our”, “us”) collects, uses, stores, and protects your information when you use our website https://vocallab.ai and all related services (“Service”). By accessing or using Vocallab AI, you agree to the terms described below.

1. Information We Collect

We collect personal and usage-based information to provide and improve our AI voice-generation platform. This includes:

• Account data (email, password via Supabase authentication)
• Billing and subscription data (processed securely through Stripe)
• Audio or text you upload for AI voice generation
• Device information, IP address, and browser details
• Usage data such as logs, timestamps, and feature interactions
• Cookies for session management and analytics

2. How We Use Your Information

We use your data to deliver the best possible experience on Vocallab AI:

• To create and manage your user account (Supabase)
• To process payments and subscriptions (Stripe)
• To generate AI voices and manage stored audio
• To improve platform performance and features
• To provide customer support
• To comply with legal obligations and prevent abuse

3. Data Retention & Security

We retain your data only as long as necessary to operate the Service or meet legal requirements. We use encryption, secure authentication, Supabase Row Level Security (RLS), hashed passwords, and industry-standard protections to safeguard your personal information. No system is completely secure, but we take every reasonable measure.

4. Sharing Your Information

We never sell your personal data. We only share information with trusted third parties essential to our platform’s operation, including:

• Stripe — payment and subscription processing
• Supabase — authentication, database, and storage
• Hosting providers (e.g., Vercel)
• Analytics services that follow strict privacy standards

We may also disclose information if required by law or to protect our rights and security.

5. Cookies & Tracking Technologies

We use cookies to keep you logged in, improve performance, and analyze usage. You can disable cookies in your browser settings, but certain features may stop working.

6. Your Privacy Rights

Depending on your region (EU, UK, US, etc.), you may have the right to:

• Access, update, or delete your data
• Request a copy of your information
• Withdraw consent for marketing
• File a complaint with a data protection authority

7. Age Restriction

Vocallab AI is intended for users aged 18 and older. We do not knowingly collect personal information from minors.

8. International Transfers

Your information may be transferred and stored in countries where our servers and service providers operate. By using our Service, you consent to these transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a new effective date.

10. Contact Us

For privacy-related requests or questions, contact us at support@vocallab.ai.